Offer
Sales, Distribution and Logistics in SAP
More efficient sales service – from offer to invoice
The sales process encompasses much more than just order acceptance. Customer and product data, pricing, terms of business, order fulfillment, delivery, invoicing, and returns management must all form a single, cohesive process.
We help organizations streamline their sales and distribution processes using SAP solutions – both in existing SAP ERP/ECC and SAP S/4HANA environments.
What problems do we help deal with?
In many organizations, sales management requires working across multiple systems, manual data entry, and constant checks on order fulfillment status. We help with, among other things:
- Customer, product, and terms of sale data are scattered,
- Preparing offers and orders requires manual data entry,
- Order fulfillment status is difficult to monitor,
- Prices, discounts, and terms of sale are difficult to maintain and update,
- The sales process is dispersed across various systems and departments,
- Invoicing requires additional manual work,
- Handling complaints and returns is time-consuming,
- Sales teams need faster access to customer and order information,
- Managers lack sufficient visibility into sales results and order fulfillment.
Sales and distribution areas
Sales
Master Data
Managing information about customers, products, prices and commercial terms and ensuring their consistency in sales processes.
Tendering
& contracts
Process support from preparing the offer and commercial terms to concluding and managing sales contracts.
Orders
& sales processing
Processing orders, monitoring their execution and linking sales with delivery and billing processes.
Prices, discounts
& commissions
Managing price lists, pricing conditions, discounts and sales commission settlement.
Deliveries
& invoicing
Integration of sales, delivery and invoicing processes, reducing manual operations and errors.
Complaints
& returns
Efficient handling of returns and complaints and access to information needed to analyze their causes and scale.
Sales
Analytics
Monitoring sales, order fulfillment and key metrics that support ongoing business decisions.
International
Trade
Support for sales processes related to operations on foreign markets and handling international trade transactions.
Consistent sales process
Sales, logistics, and finance are directly intertwined. Therefore, streamlining one process element often requires streamlining the flow of information between subsequent areas.
We support organizations using SAP ERP/ECC and SAP S/4HANA in optimizing sales processes, integrating data, and automating operations—from quotation and ordering, through fulfillment and delivery, to invoicing and after-sales service.
Why KBJ?
We combine our knowledge of sales and logistics processes with experience in the design, implementation, integration, and development of SAP solutions.
This allows us to take a holistic view of the sales process, taking into account its connections with logistics, warehouse management, finance, and analytics.
Let's discuss how to streamline sales and distribution processes in your organization.
Prepare a development strategy with KBJ
Join the ranks of market leaders who have trusted our experience for years. As an SAP Platinum Partner, we offer not only secure implementation but, above all, long-term support and cost optimization for your systems. Contact us to collaborate on a long-term strategy for developing your company's SAP environment, aligned with global standards and local requirements.
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